Claim your listing in Dogoos
Nearest first, always
Customers find you by distance from home, a postcode or their next stop. No paid placement, ever.
Fetch · for businesses
Your place, booked and paid, with no middleman
Run a secure field, train dogs, teach classes or groom them? Claim your free listing in Dogoos, take bookings from the people already looking near you, and get paid by bank straight into your own account. Dogoos takes no commission, no platform fee, and never holds your money.
Grooming appointments can use the same session offerings, calendar and payment setup. For the details of a salon day, explore Dogoos for groomers; for the whole teaching journey, see Dogoos for trainers and schools. The wider professional care tools have their own setup and terms.
The short version
Three numbers worth knowing
£0
Dogoos commission on bookings, passes and shop orders.
No platform fee and no listing fee either. Members pay you, on your own account, and Dogoos never holds your money.0.5%
Pay by Bank through Atoa, with the Dogoos partnership rate.
A flat rate on every bank payment, and no card chargebacks. Card rates are agreed with Atoa directly.Instant
Settlement, straight into your bank.
Pay by Bank money is in your account moments after the member approves it. No waiting for a payout day.Why places choose Fetch
Found by distance, not by budget
Fetch is the places directory inside Dogoos, the dog-care app. Owners open it to find a field, a trainer, a groomer or a shop near them, nearest first. There is no paid placement to buy and none to lose out to.
Dog owners near you
Every person in Fetch has a dog on their profile and is looking for somewhere to take it.
Your bookings, in one calendar
Field hire, grooms, training, classes and courses share one calendar, checkout and Business area.
A label that says you’re real
Claimed means your listing is verified; Bookable means customers can book in Dogoos. Both labels appear on your card.
Run the day from your phone
Your usual Dogoos account opens the Business area. Check the diary from the salon, classroom or field.
Your rules, shown before they pay
Your price, deadlines and fees shown before payment, with the agreed terms kept beside each booking.
Getting paid
Paid straight to your bank
In partnership with
Pay by Bank at 0.5%, settled instantly
When a member books, they approve the payment inside their own banking app and the money goes from their account to yours, in moments. No card details typed, no platform sitting in the middle, no waiting on a marketplace to pay you out. You are the merchant on your own Atoa account, opened through the Dogoos partnership at a flat 0.5% on Pay by Bank.
Connect Atoa once, take payment anywhere
- Pay by Bank in Dogoos bookings, with the member approving in their own bank app. No chargebacks once approved.
- Cards too: Visa, Mastercard, American Express, Apple Pay and Google Pay, online and on a card terminal that takes Pay by Bank on the same device.
- Payment links by text or email and a QR code on the counter, for deposits, balances and walk-ins.
- Pay Later for bigger bills, spread over instalments through Atoa’s lending partner, with you paid in full.
- Refunds in one tap, full or partial, from the Business area, with the reason the member sees.
- Coming soon: recurring payments approved once by the customer.
What Dogoos charges you
- No commission on bookings, passes or shop orders.
- No platform fee and no listing fee.
- No money held, routed or delayed by Dogoos. It never touches our account.
- Your Atoa account is yours: Atoa verifies you, and your money is only ever between you and your customer.
- The Dogoos partnership gives you 0.5% on Pay by Bank. Card rates are agreed with Atoa.
Atoa is authorised by the Financial Conduct Authority and rated Excellent on Trustpilot. Pay by Bank works with every major UK bank, including Barclays, HSBC, Lloyds, Monzo, NatWest, Revolut, Santander and Starling. Find out more at paywithatoa.co.uk.
How it works for you
From a listing to Bookable in five steps
Claim your listing
In the app: Fetch → Settings → Run a place. Search for your listing, or add it if it is not there yet, say who you are, and a person at Dogoos checks it. Free. A place added this way starts unlisted: only you and your team see it until you go live.
Make it yours
Description, a phone number or website, the address, weekly hours and closures, then the rules, what to bring and the access instructions members get with a booking. When the essentials are in, press Go live and the listing shows Claimed to members near you.
Connect payments
Open your Atoa account through the Dogoos partnership, or connect the one you have, in a few minutes from the app. A £1 test payment to yourself, refunded straight back, proves it all works before your first customer books.
Set your offerings and policies
Session lengths and prices, dog limits, changeover, a weekend supplement, optional extras. Then the rules: how late a member can change or cancel, minimum notice, how far ahead bookings open, and any amendment, cancellation or no-show fee.
Run the day from your phone
Today’s bookings, the week grid, phone and walk-in bookings, arrived and no-show, a date closed in two taps, changes proposed with a reason, refunds sent, and your numbers by month.
Run a kennel, a practice, a school or a salon? The business workspace adds the whole day to your listing: Today, diaries, care, follow-up rules, customers, team, reports and files, free on Solo.
What is in the Business area
Everything a place needs, in the app you already have
Listing
Your description, facilities, rules and access instructions, with Google’s facts labelled and a way to report mistakes.
Offerings
Field hire, grooms, training and courses up to twelve weeks, with your own lengths, prices and dog limits.
Four ways to price
Charge per session, per dog, per extra dog or by dog-count bands. Show weekend prices upfront; optional extras are never preselected.
Policies
Set notice, booking windows, change deadlines, and amendment, cancellation or no-show fees, including non-refundable bookings. Existing customers keep their agreed terms.
Hours and closures
Weekly hours and closure ranges for every space. Close a date from the calendar and see any bookings that need attention.
Bookings
Today and the week diary, including phone and walk-in visits paid on site. Mark arrivals and no-shows, handle change requests or propose a change with your reason.
Refunds
Send full or partial refunds from your own account, with a reason and the return status shown to your customer.
Passes
Visit packs, minute packs and monthly plans, giftable if you choose. Passes buy credit, never a slot; renewals need a fresh approved payment and passes are optional.
Promo codes
Fund fixed or percentage discounts with dates, minimum spend and allowed days. Cap total or per-customer uses, choose first-booking offers, and pause or retire codes.
A shop at the gate
Track stock and price per booking, dog or item. Offer collection or delivery, show delivery charges and free-over thresholds, and follow every order through.
Customers and team
Customer and dog details, your notes and blocking. Invite staff by email; owners control payments and policies, staff run the day, with every change recorded.
Reports and export
Monthly occupancy, bookings and processed revenue, as totals only. Download transactions with Atoa references and booking, order or customer CSVs for your accountant.
A website of your own
Choose from six templates, add your logo, photos, hours and services, and publish your site at dogoos.com/p/your-name from the app.
A widget for your website
Add one line to WordPress, Squarespace, Wix or HTML. Show the next seven days of live availability and continue the booking in Dogoos.
A QR for the gate
Print a code for the gate or counter, taking customers straight to your site for their next booking.
The label on your card
Four labels, and what each one tells a member
Members trust Fetch because every label means something specific. Claiming moves you up the ladder; taking bookings moves you to the top of it.
Listed
From Google. Nothing checked by Dogoos yet. Every place starts here.
Checked
A person at Dogoos confirmed the dog facts, and the date is shown.
Claimed
You verified your own listing. Your words, your hours, your rules.
Bookable
You take bookings through Dogoos, paid straight to you. The card shows a price and a Book button.
Fair to both sides
Rules that protect you as much as the member
The full price first
Session, extras, delivery and discounts shown together before payment. Nothing added at the final step.
Your policy, agreed before they pay
Booking deadlines and fees shown before payment. Each booking keeps the terms the customer agreed, even when you change them later.
Sold by you, and it says so
Every shop item and order names your business and address before payment. You are the seller of record.
Distance-selling, handled
Goods bought at a distance have a 14-day cancellation right; dated visits and classes do not. Your returns policy is captured before your shop opens.
Aggregates, never profiles
Monthly reports show your own totals. Members keep their private data; delivery addresses belong to each order and are used for nothing else.
Reviews you can answer
Reply once to each published review. Dogoos moderates reviews, so customers can speak and businesses cannot buy silence.
Questions from places
FAQ (for businesses)
What does it cost?
Nothing from Dogoos: the listing, the Business area, bookings, passes and the shop carry no commission, no platform fee and no listing fee. Atoa charges its own rate for Pay by Bank on your account, agreed between you and Atoa when you sign up through Dogoos’s referral.
Do I have to take bookings to be listed?
No. Claiming your listing is free and makes it Claimed, with your own description, hours and rules. A place you add yourself stays unlisted, seen only by your team, until you press Go live, so nobody finds a half-filled page. Bookable is a separate step you take when you want it, by connecting payments and passing the £1 check.
Who can I be, to sign up with Atoa?
Atoa decides who it onboards and on what terms, and agrees those with you directly. The Business area states the current terms in one line before you start, with an “Ask us” button if you are not sure, so nobody spends twenty minutes to be refused.
What can be booked through Fetch?
A Bookable business can offer secure field hire, grooming or training sessions, classes with a set number of places, and weekly courses. Each offering has its own session lengths, prices and hours. Businesses can also keep a listing with their phone, directions and website and use their usual appointment route.
What about phone and walk-in customers?
Add a visit from the Business calendar against an offered slot, and record money paid on site or leave it unpaid. It uses the offering's availability alongside online bookings, so your team can follow both in the same diary.
How do refunds work?
From the Business area, in full or in part, with a reason the member sees. The refund leaves your own account, and the booking shows the refund state until it is confirmed. A timely cancellation under your policy is refunded automatically under the same rules.
Can my staff use it?
Yes. Invite them by their Dogoos account email. Owners connect payments, edit policies and manage the team; staff run the day. An audit log records who changed what.
Do I need my own website?
No. A claimed place can publish a simple hosted site at dogoos.com/p/your-name from the Business area: choose one of six templates, add a logo and photos, and show your services and hours. Bookable listings link into customer checkout; other listings link to their Dogoos place page. If you already have a website, you can embed the booking widget. Its availability comes from the same offerings as the app.
Can I sell things as well as time?
Yes, from a shop on your listing: treats, hire items, merchandise, whatever your customers keep asking for. Collect at the gate or deliver, with the total including delivery shown before payment, and orders you tick through as they go out.
Open the gate to easier bookings
Claim your listing in DogoosFree to list. No commission. Paid straight to your bank. Questions first? support@dogoos.com
Dogoos for your business
Your bookings, paid straight to you.
- No commission on bookings. Members pay you, into your own bank. Dogoos takes nothing and never holds your money.
- Pay by Bank at 0.5%, settled instantly. Our Atoa partnership rate, with no card chargebacks.
- Found by distance, for free. Your Fetch listing puts you in front of the dog owners near you. No paid placement, ever.
- Connected care, from £0 a month. Your team runs the day in the workspace. Owners keep everyday care in the Dogoos app and follow permitted updates with the same account.